Frequently Asked Questions
Can you ship a single unit to small factories?
Yes, we can ship even a single unit. Our compact models are designed for small batch processing orders.
Does the machine voltage match local factory power supply?
All machines support universal 220V/240V voltage, ready to use directly in factories across Southeast Asia.
Do you provide on-site repair service if the equipment breaks down?
We do not have overseas on-site technicians, but we provide one-on-one remote video debugging and guidance throughout the process.
Can you provide complete export customs clearance documents?
Yes, we can provide a full set of customs clearance documents including invoices, packing lists, and other required paperwork.
Does the machine take up a lot of space in the workshop?
Our desktop models have a compact footprint and can be easily placed in small workshop spaces.
Can multiple products share one machine?
Yes, by simply changing the fixtures, you can switch between different types of small parts for screw locking.
Is it troublesome to replenish wear parts later?
Consumables such as suction nozzles and other accessories can be ordered together with the equipment or separately.
Can the machine be modified according to my product size and capacity?
Yes, we support customizing workstations and locking shafts according to your specific needs for a tailored solution.
Workers have never used such equipment, is it easy to learn?
The touch screen programming is simple and intuitive. Workers can operate independently within 1 hour.
Will the machine fail easily in hot and humid tropical environments?
The machine body is treated with moisture-proof and dust-proof protection, making it suitable for high-temperature workshop environments in Southeast Asia.